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Queensbridge Group Practice
Queensbridge Together Patient Participation Group
Aims of Queensbridge Together
- To facilitate good relations between the GP practice and patients by communicating patient experience, interests and concerns and providing feedback to the practice on current procedures and proposed new developments
- To work collaboratively and positively with the practice to improve services and facilities for patients and to act as a sounding board for practice staff on issues affecting patients
- To build two-way communication and co-operation between the practice and patients, other individuals and organisations in healthcare, and the wider community to the mutual benefit of all
- To act as a representative group to support the practice and influence local provision of health and social care
The group is currently Chaired by Henry Jones and meets quarterly with Ms Fozia Ahmed (Practice Manager) and Dr Patrick Hutt (GP Partner)
We are always keen to welcome new members to the group. If you would like to join please sign up online. You are also welcome to call the practice or pop into speak with one of the reception team to pass on your contact details.
Queensbridge Together has been influential in supporting the implementation of the new phone system (specifically the messages that patient’s hear when they call), giving feedback on our online consultation platform, and highlighting the needs of people who may finder it harder to access online services.
Our next PPG meeting: 21st January from 6pm to 7pm
Latest PPG Minutes
If you require a copy of any previous meeting minutes please contact us
21st January 2026
- Time: 6pm to 7pm
- Attendees: Dr Hutt, Danny, Alan, Kelley, Janet, Sue,
- Apologies: Eleanor,
- Venue: Meeting Room
- Chair: Henry Jones
- Minutes: Fozia
Previous minutes
Reviewed
Welcome
Henry Jones welcomed everyone at the meeting, minutes of the meeting discussed.
Minutes of the previous meeting
tbc
Practice update
PH went through the FAQs with the PPG group and updated them.
FA informed the PPG group that the practice has been awarded for the Pride in Practice Gold Award. PH informed we are recruiting for a Nurse, however patient care has not been affected, we have a locum nurse on site. Online triage is now in place, PPG happy with the system.
Together better
Kelley gave an update on events that the together better team had completed last year and there are many more events to come. She mentioned that the Christmas party was great everyone enjoyed themselves. Meditation teacher has left so there is not meditation class at QBGP. Kelley will attend a clinical meeting at the practice to ask clinicians to refer patients to the service and explain what services are available. Kelley to speak to Fozia about digital information volunteer at the practice.
Medical shortages
Danny mentioned shortages of medication, this maybe a national issue, PH advised pharmacies to contact the practice so that a process can be put in place and alternative medication to be issued to patient.
A.O.B
- Danny gave clarification regarding previous minutes about the phlebotomy course.
Date of next meeting
22nd April 2026 from 5pm to 6pm
10th September 2025
- Time: 6pm to 7pm
- Attendees: Dr Hutt, Danny, Alan, Kelley, Valerie, Sue Denise, Janet
- Apologies: Eleanor
- Venue: Meeting Room
- Chair: Henry Jones
- Minutes: Fozia
Previous minutes
Reviewed
Welcome
Henry Jones welcomed everyone at the meeting, minutes of the meeting discussed.
Minutes of the previous meeting
tbc
Practice update
FA and PH shown the PPG 2025 GP patient survey.
Together better
Kelley informed everyone that the Together Better team is celebrating their two-year anniversary. They have done many activities with the groups, and it has been an enjoyable year so far.
Patient experience
Janet spoke about her experience at the practice and how happy she is with the service.
PPG support for the practice
Patrick spoke about the practice may upload short health videos onto the website, will keep the PPG updated.
PPG improvement funding discussed suggestions for the waiting area to have lino not to be carpeted, FA received a quote in June.
A.O.B
- Danny had a review with the nurse, she did not do her bloods, FA to investigate.
- Danny informed the nurse there is a Phlebotomy course.
- Danny to email FA link for the Phlebotomy course.
- FA to inform Clinicians of services available via Together Better.
- Patrick informed PPG, Dr Perea is now the Chief Medical Officer for City and Hackney.
- Kelley informed PPG that there is a talent show at the Hoxton Hall to attend.
- Extra Copies of minutes to be printed by FA.
- Danny mentioned Eleanors FAQ’s should have been circulated to the group prior to the meeting.
- PH discussed last 2 questions on the FAQ’s.
- FA informed PPG that the practice has been shortlisted for Best Reception Team Award.
Date of next meeting
21st January 2026