Surgery Times

Opening Hours


8:30 am - 6:30 pm



8:30 am - 6:30 pm



8:30 am - 6:30 pm



8:30 am - 6:30 pm



8:30 am - 6.30 pm


Commuter Clinics 



 6:30pm - 8:00pm


7:00am - 8.00am



We also have telephone consultations in the mornings (see below).

Please note that surgery opening times may vary.

Evening & Weekend Appointments - Extended Access

In addition to the practice opening hours, patients in City & Hackney have access to GP, Practice Nurse, Pharmacist and Healthcare Assistant / blood clinic appointments from 6.30pm - 8.00pm Monday to Friday and to GP appointments from 8.00am - 8.00pm Saturday, Sunday and Bank Holidays as part of the Extended Hours GP Access Service.

These appointments are available at GP practices across City & Hackney.  Patients can book these appointments by contacting their own GP practice during opening hours or by calling NHS 111 when their practice is closed. 

Staff at those practices will have access to your medical records to ensure that you receive the best possible care and support.

The Queensbridge Appointment System 

Commuter Clinics

These clinics (see above) are intended to serve those patients who are unable to attend during normal surgery hours. They clinics have limited appointments so it is important that if you make an appointment but cannot attend you need to let us know as if you DO NOT ATTEND you may not be able to re-book another one.

Telephone Assessment Clinic

Telephone reception between 8:30 - 11:00am.
The duty doctor will call you back.

You will be given advice, a future or same day appointment as appropriate. Please phone early in the morning if you think you need to be seen on the same day, as appointments are allocated between the clinicians on duty that day.

Telephone Consultations

If you wish to speak with your own doctor or nurse, please give your name and contact number to a member of the reception team before 11:30am and they will return your call after the morning surgery.

If you are waiting for a call from the doctor, please keep your line free as the doctor will try calling no more than twice.

When booking any non-urgent appointments please ask to see the doctor that knows you best or has been dealing with any particular problem you have. You will see in the practice a board with our photographs on.

Friday Afternoons

These are for URGENT problems only, and cannot be pre-booked.

Out of Hours

When the surgery is closed

If you need urgent advice or you feel so ill that it is a matter of emergency, there is always a doctor on call. We deputise out of hours care to the provider, CHUHSE, who are able to provide advice and also consultations in person when the surgery is closed. CHUHSE has a permanently manned switchboard to receive out-of-hours calls and duty doctors will be available out of normal surgery hours to offer advice or, if necessary, to arrange an emergency consultation at their Primary Care Centre, telephone 0208 185 5045. Patients who are not well enough to travel will be visited at home, where necessary. The duty doctor may not be a member of this practice, but will be a fully qualified GP working in another practice in Hackney. We are informed by the next day of any out-of-hours contacts with Harmoni.

If you need help or advice and the situation cannot reasonably wait until the surgery opens again, telephone the surgery here as you would under present arrangements and your call will either be diverted or the answering machine message will provide you with the number you should call. Please do not go directly to the Primary Care Centre as appointments are strictly by invitation from the duty doctor and patients will not be seen without an appointment.


Disabled access 

We have full access for disabled people.

Updating Your Personal Details

Please Keep Us Informed

If any of your personal details, e.g. address or telephone number, change, do let us know. It is vital that the information we hold on our patient database is up to date and accurate.


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Mind - England Your Neighbourhood Professionals. Just a Click Away! Home Chairs UK Ltd Dental & Skin