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Key Information

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Welcome To The Practice

Duty Doctor Service – For When You Have An Urgent Medical Problem

 This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital

1.      Phone the surgery on 0207 254 1101, and explain to reception that you have an urgent problem

2.      Reception can then put you on the Duty Doctor list

3.      The Duty Doctor will ring you back within 2 hours

4.      The Duty Doctor will decide with you what you need, which could be:

  • Advice over the phone
  • An appointment at the surgery
  • A home visit if you are really not well
  • A referral to another service

Click here for more information about our appointments system.

Contact your doctor online and get help by the end of the next working day or sooner

 This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative. It is intended to inform you of the services available and to help you get full benefit from them. As a practice we wish to help you to recover as rapidly as possible from any illness and encourage you to avoid ill health by promoting a healthy lifestyle.

Accessible Information Standard

The Accessible Information Standard is a new law to make sure that people who have a disability, impairment or sensory loss are given information they can easily read or understand.

Please click here to see more information about the scheme

Primary Care GP Extended Access Centres

There are now Extra GP appointments in the evenings and at weekends available to City and Hackney patients. Please see the following link

Extended Access Services in City and Hackney March 2018.docx

for more information about these new services.

General Data Protection Regulation 2018 (GDPR)

GDPR is a Europe-wide regulation covering data protection and privacy for all individuals within the European Union. The practice has published its Privacy Notice which allows patients to see how the practice looks after the medical information we have about our patients.

Please click on the link below to view the notice – copies are available in the practice. This privacy notice was updated on 20th September 2019. 

Privacy_Notice_for_General_Practice._(Queensbridge_Practice) REVIEWED 20_09_2019.docx

If you have any questions, please email the practice at queensbridge@nhs.net

Information from your local Clinical Commissioning Group (CCG)

City & Hackney CCG has a very useful website, and you can view the latest news by clicking on the link below.

http://www.cityandhackneyccg.nhs.uk/News-and-publications/news-articles.htm

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Practice News
  • 09Dec 2019

    Dr Anna Pilkington is retiring

    We are very sad to announce the retirement of Dr Anna Pilkington at the end of March 2020. It is difficult if not impossible to sum up her achievements over 32 years of dedicated service. Her vision of providing excellent care to our patients, team working and staff welfare is the backbone of Queensbridge Group Practice and this is her legacy. Dr Pilkington has inspired and trained future generations of clinicians who now serve local communities in the UK and all over the world. She will be sorely missed and impossible to replace. We all wish Dr Pilkington the very best as she starts a new chapter in her life! A book of thanks is available for people to sign in the reception area.

    Read More »
  • 18Oct 2019

    GP Partner vacancy

    Please refer to Jobs page on our website for more information. 

    Read More »
  • 18Oct 2019

    HCA Vacancy

    Join our team! Contract type – permanent Hours – Full time (37.5 hours) Queensbridge Group Practice is keen to recruit an enthusiastic and motivated HCA preferably with GP experience. We are high performing, patient orientated and friendly team with the focus on clinical excellence and education. We are proud finalists for The People’s Choice Award: Surgery of the Year 2019. Please apply with covering letter and completed application forms - queensbridge@nhs.net Closing date for applications is 17th November and we reserve the right to close early due to a high volume of applications. Interviews – w/ c 25th November 2019 Enquiries and informal visits welcome, please contact Practice Manager Sonata Gaucaite on 0207 254 1114. Salary – 20-27K negotiable depending on experience and skills. Salary includes London weighting. About our practice • 5 Partners, 4 Salaried GPs • Strong focus on staff development • GMS practice with growing list size of approximately 10,000 • Excellent nursing & HCA team • Excellent administrative support • Frequent mentoring support and regular in-house educational sessions • Daily referral review groups to exchange views on best course of treatment • High QOF and LES achievement • EMIS Web computer system • Training practice (undergraduate, post graduate) • Involved in research projects • 4.5 Star NHS Choices Rating • 2016 CQC inspection (Good) • Excellent local and national GP survey results • Wide range of services provided • Modern premises • High staff retention • Excellent transport links and parking • Table Tennis Table

    Read More »
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